Senior IT Support

Bold Gate Nusantara is seeking a highly skilled Senior IT Support to join our dynamic team in Pematangsiantar, Sumatera Utara. In this role, you will be responsible for providing technical assistance and support to our employees and clients, ensuring the smooth operation of our IT systems.

As a Senior IT Support, you will play a crucial role in maintaining our IT infrastructure and troubleshooting any issues that may arise. Your expertise and dedication will be instrumental in keeping our business running efficiently and effectively.

If you are passionate about technology and have a strong desire to help others, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Provide level 2 technical support for hardware, software, and network issues.
• Install, configure, and maintain IT systems and applications.
• Monitor and maintain network performance and security.
• Conduct regular backups and ensure data integrity.
• Assist in the implementation of new IT systems and technologies.
• Train and mentor junior IT staff.
• Document IT processes and procedures.
• Stay updated with the latest IT trends and best practices.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT support roles.
• Strong knowledge of Windows and Linux operating systems.
• Proficiency in scripting languages such as PowerShell, Bash, or Python.
• Experience with network protocols and troubleshooting.
• Familiarity with virtualization technologies such as VMware or Hyper-V.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Administrator are a plus.
• Excellent communication and problem-solving skills.

🛠️ Keahlian

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